Customer Testimonials

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DealerRater Aug 16, 2026

Very attentive. Peggy answered all my questions. She helped me with the computer, since it's all greek to me. Thank you Miss Peggy

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DealerRater Aug 16, 2026

Buying my truck was seamless. Peggy took care of everything in a timely manner. First rate experience!!

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DealerRater Aug 11, 2026

They were Great! Got my oil change done fast! Got my appointment made fast too.

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DealerRater Aug 5, 2026

Richardson’s does a great job of selling you a vehicle without putting pressure on you. They are extremely helpful with the purchasing process and even gave me some advice on best ways to finance it.

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DealerRater Aug 5, 2026

Kyle did a very good job as we were not easy to work with. The paperwork was made easy and handled very well! Thanks for all the help.

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DealerRater Aug 5, 2026

Their website showed a truck I was interested in, unfortunately it sold before I got there that day. Heath found me the same truck at another location. A few hours later I was driving home the truck I wanted. Heath was awesome to work with. I definitely plan on going back for my next truck.

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DealerRater Aug 5, 2026

Richardsons Gladwin is awesome. Ron Tank is who I purchase my trucks from and he goes above and beyond…top notch customer service!

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DealerRater Aug 1, 2026

I parked my car went to the desk checked in sat in waiting room for 45 minutes they came and handed me a paper and my keys and I left.

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DealerRater Jul 31, 2026

I was very pleased with the prompt service. I arrived a little ahead of schedule and they were able to accommodate me immediately. Service time was very acceptable.

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DealerRater Jul 30, 2026

Richardson‘s in Gladwin was very professional and Nick and the crew made sure that our experience was pleasant

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DealerRater Jul 30, 2026

For too long I used the quick oil change place. Then I went to Richardson's in Gladwin. The people and the service was amazing and the price was about the same as the other place. So much more for no extra money!! They had a driver to take me to work when I dropped my truck off, and when I wasn't able to get back to pick it up, the brought my truck to me. I'll never again take the quick route. From now on, all my oil changes will be done at Richardson's.

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DealerRater Jul 30, 2026

They installed my hard tonnoua cover as well as my remote start. No complaints,so far!

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DealerRater Jul 30, 2026

Very well organized friendly clean dealership made everything easy to make the vehicle choice top 10

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Google Jul 28, 2026

My 20 year-old daughter found a used vehicle on Richardson’s website. She was approved with no cosigner Within a half an hour. It was close to closing time so the deal was finalized the next business day. My husband and I were so impressed with Nate the salesman, and Nick, the sales manager that he will be ordering his brand new truck for 2027. I went in two days later with my vehicle. They gave me a great trade value. The car I wanted was not immediately available so Nate Immediately started working on deals with other dealerships to make a ... Read More

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Google Jul 28, 2026

I have NEVER received better service from any service center. I moved up here 2 1/2 years ago and needed help with my Jeep. They came through for me. Since then they have been my go to for my Jeep needs. When they give you a quote they stand behind it. I highly recommend them for your vehicle needs without a doubt.

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DealerRater Jul 27, 2026

I appreciated the fact that they were not pushy! They met ever need. The searched until they found the right car for me. During signing nobody asked for any extra bells or whistles or pushed any kind of warranty or undercoating, which was nice. They were friendly, courteous, and prompt on everything that they did. I will be a lifelong customer.!! and I will recommend this dealership everywhere I go.

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DealerRater Jul 26, 2026

Great experience, Staff was very helpful making the purchase of are car enjoyable. Want to say thanks to Kyle Gross and Big Daddy Nick as well you guys are the best.

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Google Jul 26, 2026

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DealerRater Jul 26, 2026

Great service. Very friendly and timely. Will return for all my future service from here on out.

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DealerRater Jul 25, 2026

Peggy does a great job finding my truck. The staff was very helpful and friendly.

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Google Jul 25, 2026

Quick and fast and a good price

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Google Jul 24, 2026

Excellent

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Google Jul 24, 2026

I was very happy with the service very professionally done. I would highly recommend richardson to anyone

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DealerRater Jul 24, 2026

Richardson Gladwin is a class A dealer. Low pressure sale by Chris West. Sales manager. work with you. Service department is class. Very satisfied. Just tell them your price range and what you like and help it happen. Thanks Chris.

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Google Jul 23, 2026

Fast, friendly and efficient service!

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Google Jul 23, 2026

I was very pleased with the service that I received at Richmond‘s Chevrolet in Gladwin. They helped me a lot in buying my first car. Everyone was friendly and helpful in answering my questions. Thanks.

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Google Jul 23, 2026

Great

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Google Jul 23, 2026

Fantastic service!

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Google Jul 23, 2026

Thank you Jake. I love my new Colorado!

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Google Jul 23, 2026

I HIGHLY recommend Richardson to do any kind of car business with

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Google Jul 22, 2026

Very helpful find my car in a Timely matter

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DealerRater Jul 22, 2026

Very courteous and helpful before we indicated what we were there for. Jack asked our desires and we picked an GMC Acadia. After sales was great - they brought paperwork 2 us at Marion for Bravo warranty. I definitely recommend Richardson Chevrolet

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Google Jul 22, 2026

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DealerRater Jul 22, 2026

I had a GM employee discount so it came down to how much they gave me on my trade in. I was very happy with what they offered me for my trade.

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Google Jul 21, 2026

Kyle was an excellent salesman

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Google Jul 21, 2026

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Google Jul 20, 2026

Great Dealer ship Gladwin Richardson is awesome place everybody is great. My salesman Kyle Gross is a stand up Guy He Worked very hard to get me the vehicle I wanted.willsend my Family and friends To Gladwin Richardson Great Place A+++++++

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Google Jul 20, 2026

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Google Jul 20, 2026

Jake was very informative, courteous and helpful. I wouldn't hesitate to deal with this dealership again.

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Google Jul 20, 2026

they helped us immediately! knew right away what the problem with our 2020 Silverado was! very efficient and very friendly!

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Google Jul 19, 2026

Great quick oil change and tire rotation

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Google Jul 18, 2026

Pressure less. Thank you. Very pleasant staff....Chris West ... is a excellent low pressure salesmen.

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Google Jul 17, 2026

Heath was exceptional to work with. Richardson”s is the only dealership for me.

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Google Jul 17, 2026

Shout out to the whole staff at Richardson-Gladwin for the smooth transition into my new Chevy Blazer, Special thanks to Nate for all his hard work

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Google Jul 16, 2026

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Google Jul 16, 2026

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Google Jul 16, 2026

Richardson-Gladwin Chevrolet service department is awesome, they took the time to talk about my transmission problem. Told me what the problem was, fixed it and now my truck is running great....I would highly recommend Richardson-Gladwin Chevrolet to all my friends...Friendly people and just over all great experience

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DealerRater Jul 16, 2026

Generally they're a good dealership, but recently I've had issues with the service department that I've had to add oil to my car right after they did an oil change because is was not full. The technician that did my oil change was Wyatt Vogel. Also, when I dropped off the car at my appointment time, I requested that they wash my car for me - they said OK. When I was told it was ready, it was not washed. I had to wait another 35 minutes for them to wash it.

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Google Jul 15, 2026

Excellent service.

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Google Jul 15, 2026

These guys were great! The Customer service on getting your vehicle back to you is what they strive for in the service department. That is something I look for when dealing with companies. I did have sticker shock when they called about the issues that went bad from the wear and tear. But, they were on top of it and made sure I knew right away the details and costs before doing the work. So thank you Richardsons (Gladwin) service and mechanics! You are my number one dealership for servicing my buick.

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DealerRater Jul 15, 2026

every time I have been in the dealership for anything the experience has been great.

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Google Jul 15, 2026

I take my vehicle only to RICHARDSON‘s Chevrolet because they are friendly respectful and they are understanding yesterday. I called and asked if I could get an oil change but I needed them to come and pick it up. They came the next day and picked up my truck and brought my truck back after an oil change. Thank you, RICHARDSON’s for being there for me

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Google Jul 14, 2026

Oil change

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DealerRater Jul 14, 2026

Richardson Gladwin used to be a great dealership, but not so any more. Every time I talked to my sales person I got conflicting information. I dont like dealing with people that cant give me the correct information the FIRST TIME.

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Google Jul 14, 2026

wonderful experience! Nate went above and beyond to help me get the best deal possible and got it done very quickly!

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DealerRater Jul 14, 2026

Very nice experience enjoy the experience very experienced sales men helped with all my questions on the vehicle had many options I had never had before

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Google Jul 12, 2026

Ron was great to work with help me find the right fit and in my budget never was pushy and everything went smoothly

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Google Jul 10, 2026

Very polite service workers

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Google Jul 10, 2026

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Google Jul 7, 2026

I didnt even have to come to the dealership due to the professionalism of Heath and i knew what I wanted and he delivered it right to my doorstep

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DealerRater Jul 7, 2026

At the Gladwin office, I am always treated with the utmost respect. And I always get quality service at a fair price. They are my go to dealership. Keep up the great work.

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Google Jul 6, 2026

Kind taught full Good service

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Google Jul 6, 2026

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DealerRater Jul 2, 2026

I bought a Yukon and Ron Tank was my salesman. I cant say enough good things about him! He was awesome. Highly recommend. No high pressure. He explained all the gadgets on my new vehicle. He even had my vehicle delivered to me.

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Google Jul 1, 2026

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Google Jul 1, 2026

Kyle Gross made the process of turning in my old lease for a new lease smooth! Much more efficient than the previous dealership (out of town) was! I definitely recommend them!

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Google Jul 1, 2026

Easiest vehicle purchase I ever had. I was greeted at the door and two hours later I was driving home with the truck I wanted.

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Google Jul 1, 2026

They were able to fix my car same day! I got a courtesy ride there. Great service , nice people!

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DealerRater Jul 1, 2026

We love Heath. We follow him wherever he goes! Keep up the good work Heath!

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Google Jun 30, 2026

It was great

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Google Jun 29, 2026

Amazing people to work with, no sales pressure.... Will continue to buy cars there..

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DealerRater Jun 29, 2026

Friendly Helpful and Knowledgeable. The paperwork was made simple and easy to complete the transaction process

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Google Jun 26, 2026

Kyle was a great salesman 🙏👍

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DealerRater Jun 25, 2026

The sales team was very courteous and helpful in getting me into the vehicle I was interested in without all the pressure.

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Google Jun 23, 2026

We had an absolutely awesome experience with Richardson Chevrolet especially with our sales person Jake Walton purchasing our 2026 Blazer

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Google Jun 23, 2026

What a wonderful dealership! We purchased a used vehicle and was not under any pressure to make a decision. I can't express how much our salesman, Nick, made us feel comfortable. He listened to us and understood our requests. They all go above and beyond to help in any way.

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Google Jun 22, 2026

We found a vehicle we wanted online (we’re out of state) and they worked with us to set up an appointment day/time that would work for us. Vehicle was exactly as represented. Jake Walton was our salesman and was courteous, professional and answered all of our questions. Definitely would use Richardson- Gladwin again if it wasn’t 350 miles away.

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DealerRater Jun 22, 2026

Excellent experience with this dealership. We found a vehicle we wanted online (we're out of state) and they worked with us to set up an appointment day/time that would work for us. Vehicle was exactly as represented. Jake was our salesman and was courteous, professional, and answered all of our questions. Definitely would use Richardson-Gladwin again if it wasn't 350 miles away.

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DealerRater Jun 21, 2026

I was Looking For a chevy Trax been to many Dealerships and I’m Glad I Went To Richardson in Gladwin. Kyle is A Great Salesperson He worked with me and Sold me a Chevy Trax I Am Tough on Getting a Good Price Kyle Did The Best he could Do everybody at Richardson Gladwin Great customer service Great People will send All my friends and family too Kyle

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Google Jun 16, 2026

Jake was amazing. He understood my needs and followed through with the intention to make sure I was happy with the deal. Jake was kind, compassionate, and mostly patient with me. Thank you Jake! I love my New 2026 Chevrolet Silverado.

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DealerRater Jun 16, 2026

Took my car in for oil change, but was disturbed that it took almost 2 hours. Service rep told me after I complained about the time that it was longer due to a recall.

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DealerRater Jun 14, 2026

Heath and everyone were professionals that represented the Richardson brand. They were all excellent and the company should be proud of this group.

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DealerRater Jun 11, 2026

Dealership is thorough with sales and service. Always courteous and helpful, making purchase or service seamless.

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Google Jun 10, 2026

As always, my experience with Peggy and Chevy garage was excellent thank you so much. I love my car.

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DealerRater Jun 9, 2026

Peggy is an Excellent sales associate to work with and Trevor very friendly and extrem

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DealerRater Jun 8, 2026

I have worked with Heath in the past and I have developed great trust with him. He is very helpful and knowledgeable with Chevy products.

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Google Jun 6, 2026

Took our GMC Canyon here for oil change. They are great here with nice waiting area.

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Google Jun 4, 2026

Excellent dealership.Very accommodating staff!

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Google Jun 4, 2026

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DealerRater Jun 2, 2026

This visit was to remove and replace a leaking oil separator found during an oil change. The process was completed in a timely and professional manner.

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DealerRater Jun 2, 2026

They took my car back on time, for 4 new tires & it was finished a little over a hour later.

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Google Jun 1, 2026

Jake Walton was an excellent salesman and the dealership is a great place to go get a new car. 😎

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DealerRater Jun 1, 2026

The team was great. Heath, Peggy, and everyone did a great job with our new Yukon and really took care of us.

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DealerRater May 30, 2026

Very professional and organized Didn’t miss any detail Warm and friendly Would definitely go back

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DealerRater May 29, 2026

I had a good experience with the dealership overall. My salesman, Nick, was excellent. Very well informed, very personable-answered all my questions. There were a few paperwork mishaps that caused some minor issues but nothing we couldn’t work around.

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Google May 28, 2026

Our salesman Jake Walton was very personable and attentive to our needs. I would buy another can vehicle from him at Richardson's.

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DealerRater May 27, 2026

The dealership was wonderful. Kyle was very professional and very informative with all our questions. Trevor was very professional and friendly.would recommended this dealship to friends and family. Thank you all for the wonderful experience.

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DealerRater May 26, 2026

Friendly and respectful while communicating service needs and time frames. They let me know any needed service or additional costs in advance, no surprises. Highly recommend Richardson Chevrolet Gladwin.

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DealerRater May 26, 2026

Was in and out of service faster than I thought. Matt was great so was Trevor, nice waiting area

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DealerRater May 26, 2026

Everyone at Richardson was great when purchasing my vehicle. Very helpful and made the process easy and enjoyable!!

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